How it works

The technology is straightforward. What it makes possible is not.

Two Hands is a full-stack food ecosystem platform: rather than selling software to incumbent supply chains, Two Hands built the ecosystem itself — producer relationships, buyer relationships, reengineered the supply chain, the consumer experience, the technology and the global IP. The investor case for that architecture sits on the Investors page.

The ambition is larger than the technology itself. Two Hands is building an indispensable ecosystem around farmers and fishermen — and extending the same approach, with the same discipline, around chefs and purchasing managers. An ecosystem they rely on daily; producers and fishermen first, chefs and purchasing managers alongside.

What full-stack means

Owning the experience. Integrating the plumbing.

Two Hands takes responsibility for every user experience on the platform, and chooses, deliberately, not to reinvent the non-user facing infrastructure beneath. The ambition is an ecosystem farmers, fishermen, chefs and purchasing managers find indispensable — one that delivers what no individual piece of technology can deliver alone. Authenticated provenance. Direct commercial relationships between producer and end-buyer. Measurement, recording and verification (MRV) with no farmr investment. ESG reporting delivering the truth and eliminating greenwashing. New income streams for producers. Real-time supply chain visibility. A marketplace connecting producers directly to the kitchens preparing their produce.

Six years of continuous commercial operation have proved the ecosystem is already indispensable to the producers and chefs using it. Producers and chefs who joined at the original Australian launch are still active on the platform today. Producer stickiness is essentially 100%. The UK rollout extends the same approach and, in parallel, deepens the ecosystem around farmers, chefs and purchasing managers with the institutional capability that hotel groups, restaurant groups and hospital purchasing teams now require.

Two Hands tech ecosystem at a glance

At the centresits the Distributed Ledger Technology — the verification layer authenticating every event in the supply chain. Around it: the producer at one end, the diner at the other, and every actor in between. The four Two Hands applications connect the people to the ledger.

What Two Hands has built, hands-on

  • The Chain of Custody app — used at everyhandover point through logistics, processing and wholesale
  • The Two Hands Marketplace — the web application where chefs and purchasing managers explore producers' sacred stories, their regions, their sustanability, browse inventory and place order
  • The Consumer User Experience (CUX) mobile app — the QR code experience delivering a producer’s sacred story, the beauty of the region, sustainability credidentials and a dashboard authenticating it all to the diner’s table
  • The Content Portal through which producers build their brand and their region’s story

These applications have been designed and built by the Two Hands team in direct dialogue with the producers, chefs and operators using them daily.

What Two Hands integrates, best-in-class

For non user-facing applications, Two Hands integrates proven infrastructure. Xero for finance. Zoho for inventory and logistics. WordPress for long-form content. GoChain for the blockchain infrastructure carrying the authenticated ledger. None of these need reinventing. The work is to orchestrate them in service of the ecosystem above.

For the blockchain layer, Two Hands uses GoTrace and the GoChain public ledger. GoChain is a fork of Ethereum carrying 100% compatibility with the extensive smart contract tooling Ethereum has developed over more than a decade. It uses Proof of Reputation as its consensus mechanism — validators are established organisations whose reputations are themselves at stake on the chain. That matters: the integrity of the ledger does rests on accountable institutions whose reputations carry commercial cost if they misbehave. As a result, Two Hands is not able to adjust or manipulate records on the chain.

The verification layer

At the centre of the platform sits the Digital Trust ledger. Every event in a Two Hands supply chain — each measurement of farm data contributed by a consortium partner, each change of custody, processing, each end-buyer delivery and payment  — is recorded on blockchain.

Three properties work together, and it is the combination that matters:

Together, each of these deliver something food systems have never had:previously invisible farm data, authenticated at source, turned into acommercial asset the producer can own, control and monetise.

Smart tags deliver the linkage

Where the ledger meets the food

A verified record on a ledger is only as useful as its connection to the physical food itself. Two Hands closes that gap with smart tags — purpose-built, portion-level identifiers traveling with the produce from the farm gate to the diner’s plate.  For livestock, our smart tags absorb all the ear tag data – with farmer permission.  Two Hands ensures integrity as produce is processed into different forms.

Every smart tag is a unique, customised, authenticated link between an individual food portion and its record on the Digital Trust ledger. Scan it — by producer, logistics operator, chef, purchasing manager or diner — and the full authenticated history opens up: the farm or fishing vessel, the region, the chain of custody, process from animal to portions, soil health, biodiversity, nutrient density of that specific produce.

Two Hands designs and operates its own smart tags. They are integrated directly with the Chain of Custody app and the Consumer User Experience, and that integration is what makes portion-level authentication and reporting work at scale — across thousands of orders, multiple jurisdictions and the full supply chain. A QR code printed at the end of a conventional supply chain cannot do that.

Reputation — performance becomes a permanent record

The verification layer authenticates what happened. Alongside it, the Two Hands ecosystem builds something equally valuable: a permanent record of how every actor in the supply chain has performed over time. The farm’s nature measurements.  Quality of produce. Efficiency of handling. ESG footprint. Reliability of payment. Consumer satisfaction.

Because every event is recorded immutably (permanently and can’t be changed), performance accumulates into a reputation record that cannot be quietly erased. Producers build reputational equity for the quality and stewardship of what they produce. Logistics operators, processors and wholesalers build reputational equity for operating in accordance with specifications. End-buyers build reputational equity for paying on time and treating producers fairly.

The opposite is also true. A logistics operator who leaves a temperature-controlled pallet on a Hong Kong tarmac carries that record forward, visible to every future client. A buyer who delays payment to a fisherman carries that record forward, visible to every future producer considering whether to ship. UK producers using our platform will know immediately whether they can trust London, Paris or Shanghai buyers — based on verified, immutable performance history. Reputation, in this architecture, becomes a commercial asset every actor in the chain has incentive to protect. That is what changes behaviour at scale.

Where this leads

The authenticated, auditable, immutable data this platform generates — at scale, across the full supply chain — is the foundation for what food systems have so far lacked. A verified data corpus complete enough to make AI trained on food system data trustworthy from the ground up. An eventual Web3 architecture for an industry vertical that has never had one. A more open, more orchestrated food system, with The Innocents protected at every stage.

The strategic case for those destinations sits on the Investors page. What matters for this page is the operational consequence: building toward an open, AI-enabled and eventually Web3 architecture changes how Two Hands governs the ledger today, and how it will govern the ledger as that architecture opens up.

→ Read the destinations case on the Investors page

How we govern the ledger

Permissioned today. Permissionless when The Innocents are protected.

Two Hands operates today as a permissioned, centralised blockchain application. The Proof of Reputation consensus mechanism means Two Hands itself cannot change or manipulate any record on the chain — but participation in the network is permissioned, and the orchestration sits centrally.

Blockchain purists insist that only permissionless, fully decentralised applications carry true integrity. There is a serious counter-argument. The gaming industry has run permissionless, decentralised blockchain applications for over a decade. Their consistent experience: there will always be bad actors gaming the system to extract disproportionate returns. When the participants are gamers, the cost is a frustrated player. When the participants are family-owned farms and fishing operations, the cost is destroyed livelihoods.

When Two Hands gave evidence to the Scottish Parliament’s Economy and Fair Work Committee on the Digital Assets (Scotland) Bill, parliamentarians agreed we have a duty to protect The Innocents. We cannot let farmers, fishermen, processors, wholesalers, chefs and consumers be gamed by bad actors. The technology must have their back.

We therefore operate within a permissioned, centralised application until we can be confident The Innocents can be protected in a more open architecture. As that architecture opens up over time, the focus is on the governance, rules and regulations the ecosystem must maintain to ensure integrity at scale.

We envision a “JediCouncil” will sit above a permissionless, decentralised Web3 food system vertical to ensure The Innocents are protected — keeping accountability with people who answer to producers and consumers.

Thereby humanising technology advancement.

Want to know more?

If you want to talk to the people behind the technology — about how it works for your farm, your kitchen, your supply chain or your investment thesis — connect with Greg on LinkedIn.

→ Connect with Greg McLardie on LinkedIn